Shipping policy

Caldrin collaborates with local courier services so that products can be delivered directly to your home or to your local post office.

Your payment will be charged when you place your order, and all payments must be verified and authorized before shipping. To prevent credit card fraud, orders with incorrect billing information or orders that require additional verification may be delayed and/or canceled.

Delivery

We will begin processing your order immediately. Therefore, we cannot make changes (including address changes) once your order has been placed. We will only ship to the address provided at checkout. You will only pay for the products delivered plus any applicable shipping costs and taxes.

Once your order has been shipped, you will receive a delivery confirmation via email.

Deliveries only take place on weekdays, not on Saturdays or holidays.

Order processing typically takes 1-2 business days, but some products may take longer to process, especially during holidays or if your order includes popular products with limited availability. Orders are shipped as soon as stock status is confirmed.

If an order contains multiple products, they may be shipped separately and received on different days due to differences in the locations of our manufacturing partners.

Expected delivery times

Once your order has been placed and payment has been confirmed, you can expect your order to be shipped within 1-2 days. The average delivery time is 6-9 days.

Please note: The above times are estimates in weekdays. We do our best to ensure timely delivery, but Caldrin is not responsible for circumstances beyond our control, such as postal or customs procedures, holidays, extreme weather, labor disputes, demonstrations, etc. Such disruptions may result in longer delays than the originally expected delivery time.

What happens if the expected delivery time is exceeded?

In 99% of cases, your order will be delivered within the expected time frame. However, there may sometimes be delays during the delivery process. You can track the status of your order using the tracking number sent via email.

If you have not received your order 3 days after the expected delivery date, please contact us at info@caldrin.shop. What happens if I am not satisfied with my order?

If you are not satisfied with your order, we apologize and would like to hear what we can do to make it right. Please send an email to info@caldrin.shop.